Privacy policy

Introduction

Welcome to Vekallo. We are committed to protecting your privacy and handling your personal data with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vekallo.com and purchase our products, including dresses, tops, and bottoms. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Personal Information You Provide:

  • Contact and Identity Data: Such as your name, shipping/billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details about purchases you make and payment information. Please note, we do not store full credit card details; payments are processed by secure third-party payment gateways.
  • Communication Data: Records of your correspondence with us if you contact our support team.

Automatically Collected Information:

  • Technical Data: Includes your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent on pages, and products browsed, collected via cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders for dresses, tops, and bottoms, and manage your transactions.
  • To communicate with you regarding your order, provide customer support, and respond to your inquiries sent to [email protected].
  • To improve, personalize, and optimize our website, product offerings, and customer experience.
  • To prevent fraud, enhance security, and comply with applicable laws and regulations.
  • To send you promotional communications about new products or offers, where you have consented to receive such marketing. You can opt-out at any time.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and data analysis. These partners are contractually obligated to protect your data.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms to safeguard your data.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure socket layer (SSL) technology, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes).

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, update, or correct your personal data.
  • The right to request deletion of your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]