Contact us
Welcome to Vekallo. We are dedicated to providing you with a seamless shopping experience for our curated collection of Dresses, Tops, and Bottoms. Your satisfaction and feedback are important to us. Please find the appropriate channels below to get in touch with our dedicated support team.
Customer Support
For any inquiries regarding your order, our products, shipping, returns, or general questions, our customer support team is here to assist you. We strive to respond to all messages promptly.
Email: [email protected]
Please include your order number (if applicable) in the subject line to help us serve you faster.
Our Office
You can reach us at our corporate headquarters via postal mail. Please note, this address is for official correspondence and is not a retail store or return facility.
Company Name：HK XSD TRADING CO., LIMITEDCompany Address：UNIT A56,29/F LEGEND TOWER 7 SHING YIP STREET KWUN TONG HONG KONG
Phone：+852 55676201
Getting the Best Help
To ensure we can resolve your inquiry efficiently, please consider the following when contacting us:
- For order-related questions, please have your order number ready.
- For product questions (e.g., sizing, material for Dresses, Tops, or Bottoms), please include the product name or SKU.
- For return or exchange requests, please refer to our Refund Policy page first.
Our standard operating hours for email support are Monday through Friday, 9:00 AM to 6:00 PM EST. We appreciate your patience and will get back to you as soon as possible.
Thank you for choosing Vekallo. We value your connection with us and look forward to assisting you.